Author Topic: ❗️ Service Outage 03/01/2017  (Read 2419 times)

Ry60003333

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❗️ Service Outage 03/01/2017
« on: March 01, 2017, 12:57:42 pm »
Service Outage 03/01/17 - Restore Complete

Start time: ~4:00 AM EST

Description: Some Core AllGoFree services went down due to a power outage in the area. After power was restored, the Internet connection to the servers has failed to come back online. This resulted in problems loading the game client and Worlds 1 and 2 going offline.

Updates:
  • World 2 online at 12:57 PM EST (as a members world for now)
  • World 1 online at 5:06 PM EST
  • Client is now loading with correct settings

Service restored at: 5:06 PM EST
« Last Edit: March 01, 2017, 08:51:48 pm by Ry60003333 »

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Re: ❗️ Service Outage 03/01/2017
« Reply #1 on: March 02, 2017, 07:07:50 am »
Awesome! Thank you for getting it back up so quickly!

Are the servers hosted in Indiana by any chance? A really nasty storm went through my area.
Tornado sirens, emergency alert text messages, large tree limbs crashing through ceilings into bathrooms...the whole shebang!

Ry60003333

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Re: ❗️ Service Outage 03/01/2017
« Reply #2 on: March 04, 2017, 08:10:12 pm »
Awesome! Thank you for getting it back up so quickly!

Are the servers hosted in Indiana by any chance? A really nasty storm went through my area.
Tornado sirens, emergency alert text messages, large tree limbs crashing through ceilings into bathrooms...the whole shebang!
They are actually hosted in Ohio right now which also experienced some really bad storms that knocked everything out! We have some infrastructure changes in the pipeline to address these issues for the future. ;)