I wouldn't go as far to say 5 hours. It was a mistake and it is going to be dealt with. You guys need to stop bashing us for things we do wrong. There is a lot of work and we have dedicated so much time and effort into this server. All we get are complaints and threats. We are getting really tired of it. Please just stop with all the negativity.
I wouldn't take the negativity to heart. Let it roll off your shoulder. That will make you stronger.
My assistant and I get a lot of flack, when one thing goes wrong with our members' pages. Usually it's something quite simple, like a missing semi-colon, or an opening or closing bracket, but they always flip out.
All my members have patience, 'THEY WANT IT FIXED NOW!'
I only have to deal with a few thousand lines of code, so I don't even want to know what you must deal with. It boggles my mind!
Just remember, for all those that show you anger, when you make a mistake, there are 10 of us that appreciate, and love, everything you do. So keep on Keepin' on...