RuneRebels

General => Tech Support => Started by: Thoby on February 20, 2015, 07:40:42 am

Title: [SOLVED] Cannot login?
Post by: Thoby on February 20, 2015, 07:40:42 am
When I try to logon to my main account (Thoby), it takes a while to login but eventually it says "Could not complete login.".

At first I thought it might had to do with my- or the servers- internet; but seeing as I tried logging onto different accounts, and it would just let me, I am pretty sure it has to do with my account.

The last thing I did on the account was killing Fire Giants for my Slayer Task when suddenly I got DCed. My internet seemed fine, so did the server's. So after I logged into my second account, I just knew something was wrong.

Error Message:
(http://i.imgur.com/84Sarhb.png)
Title: Re: Cannot login?
Post by: Gornu on February 20, 2015, 09:52:08 am
This may be a long shot on how to fix this, but did you try capitalizing the "T" your login name?  I have had ran in to issues with that if my memory serves me right.

Edit:  After typing this I tried all low caps on my character's login, and it did log me in.

Maybe the admins could fix this as your record of the last time you did log in seemed a bit fishy at the end of it.
Title: Re: Cannot login?
Post by: Thoby on February 20, 2015, 10:15:07 am
Tried capitalizing the T, didn't change the result though.

I think that my account for some reason got corrupted, or that's what it seems like.
Wouldn't know what caused it though.
Title: Re: Cannot login?
Post by: Thoby on February 20, 2015, 11:03:00 am
Would it be wise to PM an admin? Or should I just be patient till one will notice?
Title: Re: Cannot login?
Post by: Slayer on February 20, 2015, 11:56:03 am
Would it be wise to PM an admin? Or should I just be patient till one will notice?
ive forwarded this to the owners for you :)
Title: Re: Cannot login?
Post by: Kevin on February 20, 2015, 12:02:18 pm
Tried capitalizing the T, didn't change the result though.

I think that my account for some reason got corrupted, or that's what it seems like.
Wouldn't know what caused it though.

Currently at work right now, so I can't do much. I will see if I can get Ryan to look into the issue.
Title: Re: Cannot login?
Post by: Thoby on February 20, 2015, 12:15:45 pm
Tried capitalizing the T, didn't change the result though.

I think that my account for some reason got corrupted, or that's what it seems like.
Wouldn't know what caused it though.

Currently at work right now, so I can't do much. I will see if I can get Ryan to look into the issue.

Thank you very much Kevin!
Title: Re: Cannot login?
Post by: Kevin on February 20, 2015, 04:15:42 pm
Tried capitalizing the T, didn't change the result though.

I think that my account for some reason got corrupted, or that's what it seems like.
Wouldn't know what caused it though.

Currently at work right now, so I can't do much. I will see if I can get Ryan to look into the issue.

Thank you very much Kevin!

Ryan rebooted everything, did that fix it? If not we can try looking into your profile.
Title: Re: Cannot login?
Post by: Thoby on February 20, 2015, 04:17:46 pm
It fixed it! Thanks alot.
/req lock